ID Center Attendant - massanutten : Job Details

Massanutten ResortJob SummaryThe ID Center Attendant position serves as the primary point of contact for the Resort's ID Center. The Attendant strives to provide the highest level of customer service to maintain an inviting and service-focused atmosphere. Position provides general resort information to guests, manages inventory, assesses cardholder eligibility, and makes photo IDs for Resort timeshare owners and employees. Ideal candidates possess a friendly disposition and a desire to serve others.RequiredCustomer service skillsProblem-solving skillsGeneral computer skillsPreferredPrior customer service/guest relations experiencePrevious hotel/resort work experienceTypical ScheduleDays:Primarily Friday-Tuesday (Based on ID Center hours of operation)Hours:VariesCore Responsibilities

• Serve as the primary point of contact for the Resort's ID Center
• Assess timeshare owner and Resort employee card eligibility
• Oversee inventory levels and requisition supplies as needed
• Respond to phone and email inquiries
• Other duties as assigned by management

For more information, contact Ana Garcia at 540-###-####.