It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
SUMMARY The System Administrator is responsible for setting up and maintaining and troubleshooting all systems on the LAN/WAN. The Systems Administrator will also troubleshoot any problems on the network and help users with tech concerns. They will conduct monitoring, response and intervention for IT related security incidents and violations as well as site outages.
ESSENTIAL JOB FUNCTIONS - Manage the administration of physical, virtual and cloud server environment (security, patch management, deployment, backup).
- Manage the administration of a Windows domain environment & hybrid Microsoft Azure (AD, GPO, DNS, DHCP, PowerShell, SSO)
- Manage the administration of network connectivity for all locations (deploy, configure, manage, LAN, WAN, WAP, ISP).
- Manage the administration of Azure and M365 (Entra ID, Exchange Online, Intune, SharePoint, OneDrive, Teams, Threat Protection, compliance).
- Documentation: Maintain accurate and detailed documentation of system configurations, network layouts, and operational procedures.
- Compliance: Ensure compliance with industry standards, regulations, and best practices for IT management and security.
- Collaboration: Work closely with other IT team members, departments, and external vendors to support organizational goals and objectives.
- Manage the administration of VOIP system (Vonage) (deploy, configure, manage).
- Manage the maintenance of business continuity planning / disaster recovery deployment.
- Maintain inventory of server / network / VoIP equipment.
- Maintain Access Control systems across all offices.
- Conduct monitoring, response and intervention for IT related security incidents and violations, and site outages.
- Assist with level III support for the help desk team and provide level I / II support when needed.
- Maintain smooth workflow and advise your supervisor of workload as necessary.
- Communicating with employees about systems upgrades and changes.
- Other duties as assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS 5+ years plus experience with the following:
- Microsoft Azure AD/Entra ID administration
- Microsoft 365 administration
- Microsoft Intune administration
- Windows Server Experience (2012, 2016, 2019) including maintenance & patch management.
- Active Directory/Group Policies for Windows, Azure and/or Hybrid domains
- CCNA, Azure and MCSA certifications are a plus.
- Network+ certification a plus
- SharePoint Administration a plus
- Conceptualize solutions (Windows/Cloud)
- Backup/Recovery
- Demonstrated positive communication and teamwork skills. Can multitask and prioritize.
- Strong initiative and the ability to work successfully in an environment with minimal direction.
- Ability and interest to function effectively as a team player.
- Problem-Solving: Excellent troubleshooting and analytical skills to diagnose and resolve technical issues efficiently.
- Preferred Experience:
- Experience in the logistics industry
- Experience in supporting business applications
- Experience with PowerShell
- Experience with process automation tools, such as Microsoft Power Automate
- Experience working for an MSP a plus.
COMPENSATION - $60,000-90,000 annually and is based off of a number of factors like experience and location.
PHYSICAL REQUIREMENTS - The position is in an indoor, office environment, requires the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment which requires seeing and the use of a keyboard. Ability to lift up to 30lbs.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!