IN-TAKE CLERK - SCA Health : Job Details

Registrars patients upon arrival for appointments; makes primary clinic appointments for the Emergency Department referrals and performs a variety of routine administrative tasks to provide for efficient and courteous operations.

ESSENTIAL FUNCTIONS:

* Greets all patients, verifies appointment information, provides directions and responds to inquiries as appropriate

* Interviews patient and/or family member to determine primary visit purpose

* Verifies insurance information, eligibility and benefit coverage

* Reviews patient registration information for updates and/or changes to primary and secondary insurance coverage to ensure accuracy of billing

* Greets and screens all visitors and telephone calls; determines purpose of visit/question and routes appropriately

* Makes primary clinic appointments for Emergency Department referrals

* Updates and amends electronic records as requested

* Answer incoming telephone calls; provide basic information, take messages, establish or confirm appointments.

* Maintains and protects private information in compliance with HIPAA.

* Adheres to departmental and organization rules and local, state and federal laws and regulations.

* Participates in departmental orientation, on the job training and quality assurance programs/initiatives

* Regularly participates in trainings and education activities to improve knowledge and skills.

* Serves as a liaison between departments, such as emergency room, Inpatient, Case Management and Social Services, and Specialty clinics.

* Responsible for entering information needed for scheduling in the electronic medical record

* Performs other duties as assigned.

* Completion of a course of study leading to a High School or GED diploma or equivalent

* At least 6 months previous general office reception experience; medical office or health care setting preferred

Indian Preference and Equal Employment Opportunity

SCAHC gives preference in hiring to San Carlos Apache Tribal members and other Native Americans in accordance with the San Carlos Apache Tribe's Tribal Preference Policy, as set forth in Section 402 of the Tribe's Human Resources Department Policies and Procedures Manual. Otherwise SCAHC does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect him/her because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, citizenship, veteran status, military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, SCAHC complies with all applicable federal, and Tribal laws governing nondiscrimination in employment.