Inbound Customer Service Agent-Bodewell (Remote) - General Electric : Job Details

Include providing product information, registration support, as well as service, parts, delivery, and dealer location inquiries. Concierge agents will provide resolution to owner issues through troubleshooting, sales, service, referrals and providing minor concessions. This position will provide limited support to Non-GE Appliance branded appliance owners. We offer a base rate of $15.00/hour incentives based on your quality scores - paid weekly. 9-week full-time training: 4 x 10 Monday to Thursday, 7:00 AM to 5:30 PM (CST), 4 days a week 10 hour day (Friday & weekends off). Commitment to all training days is mandatory; no absences are permitted during this period. Post-training schedule: Monday to Thursday, 7:00 AM to 5:30 PM (CST), 4 days a week 10 hour day (Friday & weekends off)After 9 weeks of training, you will utilize multiple Windows-based programs and other internal applications to:Drive owner focused solutions for customer issues; utilizing creativity and judgment-based reas...Customer Service, Agent, Remote, Service, Training, Manufacturing, Retail, Appliance