Inbound Customer Service Representative (WFH) - Rotech Healthcare : Job Details

We are seeking a dedicated Sleep Therapy Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray Operations division. This position serves the customers of the Inbound Call Center (Sleep Therapy patients) by performing tasks related to CPAP resupply. Primarily responsible for new order intake to encompass accuracy with product selection and utilization guidelines. Verifies and enters correct patient demographics, payer and physician related information. Also assists customers with basic sleep coaching, reinforcement of cleaning and routine equipment maintenance. Product expert on various mask interfaces and assisting with basic mask fit issues. First line of contact for CPAP resupply customers. Pay starting at $15.50 plus a Monthly Bonus program opportunity with Potential Unlimited Earnings Mon - Fri 8:30 am - 5 pm Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval Essential Duti...Customer Service Representative, Customer Service, Medical Equipment, Representative, Equipment Maintenance, Retail, Healthcare, Patient