Information Specialist - University Of Southern Mississippi : Job Details

Information Specialist The University of Southern Mississippi is currently accepting applications for the position of Information Specialist.Position Details Location Hattiesburg 118 College DriveHattiesburg, Mississippi, 39406-0001United States Division Office of Admissions Position Type Staff Employment Status Full Time Grant Funded No Salary Range 11.00 - 14.00 Pay Grade N02Posting Close Date Open Until Filled Job Summary The Information Specialist is responsible for answering the admissions phone line and providing excellent customer service, processing all incoming documents, and assisting with the data operations within the Office of Admissions.Primary Duties and Responsibilities

Serves as the initial point of contact and first level of support for perspective students and families.

Processes incoming admissions documents and maintains admission document queues.

Answers incoming emails and text messages sent to admissions.

Maintain knowledge of admissions and admissions-related functions to communicate with prospective students and readmission students.

Assists with admissions and recruitment events.

Performs other duties as assigned.

Minimum Qualifications High school diploma or general education degree (GED) and one year of customer service or related experience.Knowledge, Skills & Abilities

• Excellent written and oral communication skills
• Ability to work some nights and weekends
• Knowledge of Microsoft Office
• Ability to utilize a PC and keyboard to perform data entry
• Ability to adapt to an environment with rapidly changing priorities
• Ability to maintain cooperative relationships with colleagues.
• Skill in completing assignments accurately and with attention to detail
• Ability to process and handle confidential information with discretion
• Ability to multi-task

Preferred Qualifications Knowledge of PeopleSoft and Slate and experience with answering phones and emails in a customer service capacityAbout The University of Southern Mississippi Since our founding in 1910, The University of SouthernMississippi has remained dedicated to preparingstudents for success. We deliver programs to more than 13,000 studentsin Hattiesburg and Long Beach, at teaching and research sites across theMississippi Gulf Coast, as well as online. Weare a community-engaged Carnegie R1 university, earning distinction as one ofthe nation's leading research institutions.Southern Miss is known for pioneering work inpolymer science, ocean science, spectator sports safety and security, and bringinglanguage to children with communication disorders. We are also a nationalleader in a broad range of disciplines, including cybersecurity, hydrography,nutrition, aquaculture, kinesiology, and economic development, among others. We produce graduates ready to enterfields that are leading the way in emerging technologies through programs suchas computer engineering, information technology, and ocean engineering. We're developing the next generation ofbusiness leaders, while also responding to critical workforce shortages byproducing skilled professionals in education and nursing. With a tradition ofexcellence in the arts, we are one of only 36 public institutions in the nationaccredited in four major areas of the arts. Home to the Golden Eagles, ourstudent-athletes compete in 17 NCAA Division I sports. With a culture marked by passion andpersistence, Southern Miss is delivering graduates who are ready for life. For more information, visit www.usm.edu. As an Affirmative Action/Equal Employment Opportunity employer/Americans with Disabilities Act institution, The University of Southern Mississippi encourages minorities, women, veterans and persons with disabilities to apply.