Summary:
The Information Technology Manager will plan, establish, and manage information technology (IT) projects and will serve as a liaison between the business and technical aspects of assigned projects. With the task of overseeing all IT functions of the company, the Manager needs to have expert knowledge of the industry's best practices and stay up-to-date with advances. Maintain the company's infrastructure to meet cGMP standards. Will need experience managing contract IT services in support of projects and overall site maintenance.
Essential Duties and Responsibilities
- Manages assigned IT projects to ensure adherence to budget, schedule, and scope of project.
- Managing IT budgets, forecast, and enforcing cost-effectiveness
- Assessing and purchasing new and replacement hardware including issuing equipment to new employees, maintaining adequate inventory of equipment for business needs
- Develops, maintains, and revises proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing.
- Testing, troubleshooting and adjusting information systems to operate effectively
- Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
- Establishes and implements project communication plans, providing status updates to affected staff and stakeholders.
- Help define IT infrastructure strategy, architecture, and processes
- Collects, analyzes, and summarizes information and trends as needed to prepare project status reports.
- Monitors and maintains internal IT infrastructure
- Conducting routine evaluations of network and data security
- Performs other related duties as assigned.
Supervisor Responsibilities
- Hires and trains members of the technical staff and contract staff.
- Oversees the day-to-day workflow of the department.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of internal employees and external contractors as needed and in accordance with company policy.
- Oversees contract IT services groups and project teams
Qualification Requirements
- Bachelor's Degree in Computer or Information Science-related field required; Master's Degree preferred.
- At least five years (5) of related experience required.
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Hands-on experience with computer networks, network administration and network installation
- Excellent project management skills and strong ability to prioritize
- Strong critical thinking and decision-making skills
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Ability to use ladder and basic tools
- Speak fluent Mandarin Chinese – Preferred