Information Technology Manager - Vets Hired : Job Details

Information Technology Manager

Vets Hired

Job Location : West Palm Beach,FL, USA

Posted on : 2024-11-14T20:48:00Z

Job Description :
About the job Information Technology Manager Essential Job Functions
  • Manage day-to-day operation of hotel computer networks across back office, PMS, and POS
  • Organize and communicate priorities, coordinate hotel technology projects, troubleshoot system issues, and provide direct support of networks, endpoints, and applications.
  • Maintain desktop, laptop, printers, and peripherals for property team with approximately 100 endpoints
  • Support interfaces between Hilton OnQ PMS, Infogenesis POS, Saflok, Avaya PBX, and Micros 9700
  • Manage third-party vendor relationships to maintain and resolve problems for hotel systems: voice and data circuits, guest WiFi, PBX, PMS, POS, guest entertainment, and public music systems, security cameras, distributed cellular antenna, and digital signage systems.
  • Maintain weekly and monthly updates on assigned operational projects, telecom optimization and track technology capital deployment against capital plan.
  • Effectively manage time and processes to create maximum efficiency with minimum disruption or redundancy.
  • Timely response to sensitive matters and obtain basic understanding how processes fit in with other departmental or business priorities and objectives.
  • Adjust quickly to accommodate expected and unexpected changes and gauge progress with respect to overall impact and results.
  • Perform other duties as requested by management.
Position Requirements
  • Associates degree or equivalent certifications and work experience in information technology; 4+ years of hospitality technology and project management experience is preferred.
  • Technical and operational experience with PMS and POS systems
  • Basic networking experience; understanding of wireless, switches, routers, DHCP, DNS, and IP protocols preferred
  • Experience PCI compliance related controls is highly desired.
  • May include local and regional travel.
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