Information Technology Manager - Pinnacle Talent Solutions : Job Details

We are seeking a highly skilled and proactive Information Technology Manager to lead technology operations for a growing manufacturing facility. In this role, the selected candidate will support infrastructure needs while implementing innovative solutions. This hands-on role involves maintaining and troubleshooting hardware and software systems, managing IT projects, and ensuring seamless operation of a multi-server network environment.

Key Responsibilities:

Infrastructure Management:

• Support and maintain hardware and software systems, ensuring optimal performance.
• Administer a multi-server network environment, including Microsoft 365/Windows, MS SQL, VMware vSphere/Microsoft Hyper-V, Cloud based and mainframe ERP, and multi-user applications.
• Manage LAN/WAN and Cisco/HP networking systems and security. Oversee MS Exchange Server and virtualized network environments.

System Support and Troubleshooting:

• Troubleshoot escalated hardware and software issues, including physical and virtual networks, peripheral equipment, and computer systems.
• Install, configure, and maintain personal computers, servers, networks, and related hardware/software.
• Respond to escalated IT requests and manage day-to-day technical operations.

Project Management:

• Lead and manage IT-related projects, including the development and modification of in-house applications.
• Develop strategies to enhance system performance, streamline workflows, and reduce downtime.

Collaboration and Vendor Relations:

• Work tactfully and effectively with internal customers and external vendors to procure hardware and software solutions.
• Build and maintain strong working relationships with internal teams to assess and address technology needs.

Technical Expertise:

• Stay updated on emerging IT trends and network technologies, providing recommendations to executive leadership.
• Ensure compliance with security and data protection standards across systems.
• Control and monitor data, network access and backup systems.
• Partner with third-party system providers for new software and troubleshooting.

Qualifications:

• Bachelor's degree in Computer Science or a related field. 7+ years of experience planning, designing, and maintaining IT systems, preferably in a manufacturing setting.
• 3+ years of experience leading small technical teams of 1-5.
• Equivalent combinations of education and experience will be considered.
• Project management experience is preferred.

Soft Skills:

• Ability to learn and support new systems and applications.
• Strong communication and interpersonal skills, with the ability to build relationships with vendors and team members in an upbeat manner.
• Excellent problem-solving abilities and team building skills.

What We Offer:

• A collaborative and innovative work environment. Opportunities for professional growth and skill development.
• Competitive salary and benefits package including low cost medical, dental, 401K with match, EAP, PTO and more!

If you're a dedicated IT professional looking to lead and innovate in a dynamic environment, we'd love to hear from you!