Information Technology Specialist - firstPRO : Job Details

firstPRO is seeking a skilled IT professional to oversee the support, administration, reliability, and performance of or client's network architecture, servers, workstations, peripherals, and data communication systems. This role also involves maintaining critical legacy software, serving as the primary liaison between MFTA, corporate IT, and external vendors, and ensuring seamless technical operations.

This role is a direct hire opportunity and sits onsite in Swedesboro, NJ

Responsibilities:

• Evaluate, recommend, and test network system enhancements (hardware/software) to improve efficiency, reliability, and compatibility.
• Safeguard the security and integrity of the network and informational assets; act as the local IT Cybersecurity resource in collaboration with the corporate security team.
• Serve as the primary interface with corporate IT, management, users, consultants, and vendors to resolve issues and ensure system operability. Conduct thorough testing before production deployments.
• Lead MFTA projects related to corporate IT initiatives to ensure the compatibility and operability of mission-critical systems.
• Provide technical support for the FusoNet/FusoLink Help Desk and MFTA users, addressing hardware, software, and communication issues.
• Ensure software license compliance and adherence to corporate IT standards.

Qualifications:

• Bachelor's degree in IT, Computer Science, or a related field, or equivalent technical school qualification.
• 4–6 years of experience in project leadership, system administration, or equivalent training/experience.
• Proficiency in network architecture and system administration.
• Strong problem-solving and troubleshooting skills.
• Knowledge of cybersecurity best practices.
• Ability to effectively communicate technical information to diverse audiences, including management and end-users.
• Strong written and verbal communication skills.
• Strong analytical reasoning with the ability to interpret technical documents and solve practical problems.
• Basic mathematical skills for calculating figures like percentages, proportions, and discounts.
• Ability to work collaboratively across teams and with external vendors to achieve business goals.