Injunction Specialist - The Spring of Tampa Bay : Job Details

Description

Job Overview

Provides empowerment-based advocacy, safety planning, supportive counseling, crisis intervention and service management to Outreach participants. Provides information, referrals, and counseling to participants. Provide crisis intervention and referral services to phone callers. Assists in the completion of petitions for Injunctions for Protection.

Responsibilities and Duties

* Primary duty includes assisting participants in the completion of petitions for Injunctions for Protection: the assistance, filing, and follow up with the court house on these petitions.

* Provides services to scheduled appointments and walk-in participants. Works with individual participants to assess the lethality of the situation and develop a safety plan. Assesses the participant's individual strengths and needs, identifies strengths and challenges present, offers options and assists the participants in selecting from the options available. Coordinates services with appropriate community resources and refers participants and children to necessary support services. Makes internal/external referrals as necessary.

* Maintains contact with participants to follow up on petitions.

* Assists Outreach Advocates with information on Injunctions for Protection for participants. Communicates with advocates on status of petitions of their participants.

* Answers Outreach phone and provides crisis intervention, safety planning, information, referrals, and links/schedules for services, as needed.

* Schedules intakes with Outreach participants.

* Has a comprehensive understanding of the dynamics of domestic violence, service programs, confidentiality and privilege.

* Attends agency meetings and all other meetings as assigned.

* Service management and documentation meets FCADV program standards.

* Provides on-going safety planning with participants.

* Assists participants with arranging for transportation to appointments.

* Maintains participant files and ensures data is entered into ALICE/WS (data system) immediately after all participant contact.

* Updates the master list and IFP binder daily as necessary.

* Maintains written records required for statistical reporting. Compiles statistical information of services rendered and submits accurate reports monthly to supervisor.

* Completes and reports on all assessment tools required by contract/funders.

* Assists supervisors in the entering of data for the Children's Board of Hillsborough County.

* Assists with completing file reviews of Outreach Advocate files monthly.

* Facilitates group(s), as assigned.

* Assists in relieving the Outreach Advocate/Receptionist for breaks and time off. Responsible for covering the front desk on Thursday mornings.

* Assists with the inventorying, placing and picking up of the outreach order and supplies.

* Consults with supervisor on a regular basis, regarding all agency, participant, and service management issues.

Occasional duties or projects which may be performed at irregular intervals

* Assist with training new volunteers and interns, as assigned.

* Facilitates weekly support groups as needed.

* Assists with community presentations and trainings.

* Assists with data collection for research and/or scholarly studies.

* Performs other related duties as requested.

Accountability: Areas in which the position is accountable/responsible

* Participant Service: Maintains participant satisfaction and quality of services.

* Records: Maintains complete and up to date participant files. Assists with statistical reporting and monthly billing. Assists in data entry for funding sources.

Supervision Responsibility:

* None

Business-Related Contacts:

* Representatives of various community resources.

Prohibited Functions:

* Does not respond to requests from the media.

* Does not provide any service which could be interpreted as practicing law.

Requirements

Education/Training/Experience

* Bachelor's degree in social work or related field preferred plus one year of related experience.

Specialized or technical educational requirements:

* Bi-lingual required (English and Spanish).

Certification or Licensing Requirements

* Valid Florida Driver's License with at least two years driving experience, active automobile insurance and an acceptable Motor Vehicle Report.

* Must be able to pass and maintain a Level II background check

* Requires 24-hour FCADV Core Competency training and additional 6-hours (30- hours total) to qualify for privilege status, must successfully pass written test.

* Requires on-going 16-hours of DV related training after the first year.

Physical Demands

* While performing the duties of this job the employee is regularly required to hear, talk, stand, sit, walk, use hands and reach. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

* The work environment is normally that of an office atmosphere with a moderate noise level.

* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Remarks:

This position requires the following:

* Demonstrated maturity and good judgment.

* Ability to handle crisis situations calmly and with expertise.

* A self-starter and the ability to perform with a high degree of autonomy and as part of a team.

* Ability to exercise independent judgment and decision making.

* Excellent organizational, analytical and time management skills.

* Excellent verbal and oral communication and presentation skills.

* Knowledge of domestic violence and victim issues, including advocacy activities, statutes and impact on children

* Maintains professionalism at all times, in all situations.

* Reliable transportation required.

* Willingness to be flexible with schedule.

Behavior Expectations:

The expectation is that each team member demonstrates knowledge of our company culture code and works in a way that aligns with our 15 fundamental behaviors. Our Guiding Principles are at the beginning of our culture code guidebook, we are

Survivor-Focused and Empowerment Based. The diverse voices of survivors inform the decisions we make. Survivors are encouraged to heal and move forward at the pace they set.

Collaborative. Collaboration with our community partners helps create better outcomes for survivors while also ensuring knowledge of the services we provide.

Diverse & Inclusive. Our team reflects the diversities of our community and the survivors we serve. We establish spaces and services that are supportive of all people.

A Great Place to Work. People love to work here. We develop the potential of our staff and support their growth as leaders in this work.

Honest & Ethical. We are transparent. We deliver on our promises. Each dollar we receive is used for its intended purpose and its greatest good.

A Safe Space. Safety leads each interaction with survivors.

Advocates. We tirelessly advocate for survivor safety, abuser accountability, and improving the overall system in our community.