Inquiry Manager - Brain Balance of Mequon : Job Details

Looking To HIRE

Inquiry Manager

Incentive Based Pay

Location:

Remote (supporting both Fox Valley and Mequon Centers)

Overview of Company:

Brain Balance is the leading drug-free training program designed to help kids improve focus, behavior, social skills, anxiety, and academic performance. The program goes above and beyond the more traditional, mainstream approaches you may have tried before to help your child get to the root of their challenges. The Brain Balance Program helps address the following challenges, for all children:

• Processing Difficulties (Sensory, Auditory, Visual)
• Learning & Academic Struggles
• Focus & Attention
• Impulsivity & Hyperactivity
• Meltdowns & Tantrums
• Behavior Issues & Defiance
• Family & Social Relationships
• Disorders associated with Learning, Focus, Behavior and/or Socialization*

Inquiry Manager Job Description:

Brain Balance Achievement Centers is seeking a compassionate professional responsible for ensuring all customer inquiries are addressed promptly and professionally through various channels (phone, email, chat), collecting information regarding possible clients and pursuing inquiries to convert into assessments.

Benefits:

• Incentive-based pay with opportunities for promotion based on performance
• Full-time (30+ hours) qualifies for insurance, 401K, paid holiday
• Day time hours allow for a good work life balance
• Become an intricate part of connecting families with programming that will change the trajectory of a child's life

Incentive Based Pay

• $12/hour + Monthly Bonus
  • 25% conversion of inquiries to assessments = $10/assessment booked
  • 30% conversion of inquiries to assessments = $20/assessment booked
  • 40%+ conversion of inquiries to assessments = $25/assessment booked

Requirements Skills and Experience:

• Minimum of a High School diploma required
• Must demonstrate care and compassion toward children and their families from various demographic backgrounds
• Experience with children with disabilities
• Communicates articulately and effectively on the phone, through email, and chat
• Enthusiastic, outgoing and team oriented personality
• Excellent organizational skills with an attention to detail
• Exceptional written communication skills
• Familiarity with Google platforms and customer relationship software
• Fluent in social media platforms including but not limited to Facebook and Instagram
• Confident and flexible demeanor

To apply, call or email Tanya atPhone: 262-###-####Email: [email protected] (include resume)

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