Pay $35.00 - $40.00hr please great benefits! As a part of our growth, LKQ is looking for a dedicated and passionate Inside Sales Coordinator with knowledge of replacement parts for the aftermarket collision repair industry. We are seeking a sales professional who thrives in a competitive environment. The Inside Sales Coordinator will be responsible for selling company products and services through inbound and outbound calls. The Inside Sales Coordinator must initiate sales calls to existing customers to assess the need for replenishing inventories, generate revenue by promoting sales of new and existing products, and respond to questions regarding parts, pricing, and services. The Inside Sales Coordinator will be accountable for developing relationships with potential customers, and assisting customers with orders, product information, and anything else to maintain excellent customer service. All new Inside Sales Coordinators start at a very competitive hourly rate and will transition to a combination base pay plus commission eventually transitioning to 100% commission. If you enjoy customer service, sales, growth, and working with happy, enthusiastic individuals, you'll enjoy a career with us! Essential Job Duties:
- Provide customer service, evaluate the customer's needs, and answer questions regarding parts, pricing, product availability, and services.
- Provide relevant information on warranties, price, quality of parts, delivery times and payment methods.
- Complete internal documents supporting any transaction (credits, invoices, work order, etc.).
- Prospect and develop relationships with potential customers to cultivate new business.
- Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
- Advise customer on substitution or modification of part when part requested is not available.
- Process ordersperform order entry, review orders for correct handling, pricing, quantities and shipping data (may dispatch orders in some locations).
- Follow-up with customers as needed.
- May evaluate and propose appropriate price for parts by considering various criteria.
- Assume other duties as assigned.
Education and Experience
- 1+ years of related applicable experience.
- HS Diploma or equivalent (DVS in Canada).
Preferred Qualifications
- College coursework or degree.
- Prior automotive experience and knowledge of automotive parts.
Knowledge/Skills/Abilities
- Must be attentive to detail and ensure accuracy in work assignments.
- Must be able to communicate effectively and cooperate with others.
- Must be able to convey product information and availability to customers.
- Must possess the ability to deal tactfully with customers.
- Must be organized, motivated, and a self-starter.
Essential Physical Demands/Work Environment
- Must have the flexibility to work variable schedules, including weekends.
- Must have the ability to work in an environment where frequent interruptions may occur.
- Must be able to work under pressure comfortably.
Benefits:
- Health/Dental/Vision Insurance
- Paid Time Off
- Paid Parental Leave
- Fertility Coverage
- 401k with Generous Company Match
- Company Paid Life Insurance and Long-Term Disability
- Short-Term Disability
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts
- PNC Daily Pay Option