Inside Sales - Sherwood Lumber Corporation : Job Details

We are currently hiring for our Melville, NY office - we offer hybrid work however require at least 3 to 4 days in our Melville location.SUMMARY: This position is responsible for achieving customer acquisition and revenue growth objectives by generating interest, qualifyingprospects and closing sales. DUTIES AND RESPONSIBILITIES: • Performs customer interaction by making outgoing calls and receiving incoming customer calls/emails daily. • Sources new sales opportunities through inbound and outbound prospecting calls and emails. • Understands accounts, identifies key players and generates interest. • Generates new business and ensures growth of existing accounts. • Gains and retains extensive product knowledge as well as detailed comprehension of customer requirements. • Prepares and sends valuable offers daily. • Engages in quotation and flexible price negotiation for transactional orders in order to satisfy customer needs while maximizing profit. • Enters orders for all types of sales, including inventory, directs, back-to-back, forward and block business on both delivered and customer pick-up basis. • Purchases product for various types of sales. • Handles inbound calls and provides callers with product and service information. • Fields customer support calls, follows up on matters such as deliveries, claims, returns and other customer requests. • Reviews dispatch log, daily invoices, A/R alerts and other system generated reports, make calls to follow up when required. • Maintains and reviews sales and profit goals on a regular basis. • Participates in daily sales meetings and other various team meetings. • Visits customers on a regular basis, entertains customers outside of normal business hours, and continually develops customer relationships with thank you notes and other small tokens of appreciation; submits detailed customer visit reports to management and other team members. • Attends outings, shows and conventions as directed by management. • Submits customer sponsorship requests to management in a timely manner. • Provides management with suggestions that will improve our company. • Attends company sponsored, management seminars and webinars designed to help sales associates make good, high level decisions. • Maintains a self-discipline to enhance skills and education through reading, listening to audio and attending programs. • Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: • This job has no supervisory responsibilities. QUALIFICATIONS: • Computer skills required: Microsoft Office Suite• Other skills required: o 4+ years experience in sales or a related field (experience in building materials a plus). o Excellent written and oral communication skills. o Strong team player, work ethic and commitment to job. o Excellent interpersonal skills. o Strong negotiation skills and the ability to establish mutually beneficial commitments and expectations with customers. o Ability to multi-task in a fast-paced environment. o Ability to work closely with peers on team orientated goals. o Ability to follow company directives and instruction. PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand.
• Occasionally required to walk.
• Continually required to sit.
• While performing the duties of this job, the noise level in the work environment is usually quiet and moderate.
• The employee must occasionally lift and/or move up to 10 pounds.