Inside Sales - Measurement - John H. Carter Company : Job Details

Typical Duties & Responsibilities

· Receive phone calls, faxes and emails from external & internal customers which must be handled on a timely basis. Most of the time the workload will be considered as ‘heavy'.

o Information handled will include Measurement Technician Scheduling, RFQ's, Technical Assistance/Support, Factory Support, Technical Product Support, Delivery Expediting

· Ensure that Inside efforts are aligned with the Technician availability.

· Detailing project information for effective job completion

· Support JHC accounting department with problem invoices, returns and general customer account information

· Support JHC Sales personnel when required for the pursuit of Measurement Services initiatives

· Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times

· Work closely with and support the JHC product principals when required to do so

· Actively and enthusiastically attend required and preferred training

· Actively and enthusiastically participate in the after hour and weekend ‘On-Call' rotation as required

· Actively and enthusiastically support JHC colleagues at all times, and especially when overload situations arise

· Accurately complete quotes, order entry and purchase orders

· Always build and cultivate solid relationships

· Some travel may be required

Experience & Qualifications

Minimum 2+ years of Inside Sales & Job Scheduling experience in an industrial service type environment – preferably in Measurement Products and Services

In the absence of a specific measurement products and service background, experience with other industrial instrumentation/equipment and services sold into the oil & gas industries will be considered

A BS in a Technical Discipline is preferred

A Technical Certification/Degree in an appropriate discipline from a Vo-Tech organization will be considered

PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.

If you wish to become an approved agency to assist us in our employment efforts, please submit your request to [email protected].