INSIDE SALES REPRESENTATIVE - CooperVision Australia Pty : Job Details

Job Description Inside Sales Representative - VIC1091 **Description**

CooperVision, a division of CooperCompanies (NYSE:COO), is one of the worlds leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit

**Job Summary:**

The Inside Sales representative position is responsible for account penetration and sales growth in an assigned territory. Required to build professional sales relationships with assigned customers in all channels of distribution. Utilize a consultative selling style that operates independently on a daily basis. The Inside Sales representative demonstrates proficiency in customer engagement and business acumen competencies.

**Essential Functions & Accountabilities:**

* Meet and exceed projected sales goals based on territory quota established by sales management for the given territory

* Leverages knowledge of ocular industry, competition, and product portfolio to meet customer needs

* Use a disciplined approach to selling to uncover and meet customer needs. Full understanding and implementation of CVI sales platform

* Dedicated to meeting customer needs quickly and accurately. Return inquiries same day to a maximum of 24 hours

* Utilizes thorough probing style to understand customers business, assess needs and profile the account.

* Responsible for establishing an effective call cycle plan to grow territory business; Execute territory call cycle including minimum of 10 completed events per day, minimum of 25 dials and minimum of 2 hours talk time

* Develop growth opportunities within geographic territory

* Cultivates internal & external relationships that create sustained value for CVI customers

* Combines business acumen with an effective sales process to engage customers and increase sales volumes

* Maintain technical proficiency with CVI products and competitive products

* Keep current with industry trends and analysis; i.e., Health Product Research data

* Integration and training of CVI suite of technology and value-added products and services to customer office; sell in value-added benefit of tools to enhance customer experience with CVI

* Develop and monitor approved CVI customer marketing plans and promotions to grow business; monitor effectiveness of plans executed

* Executes a detailed territory business plan that is aligned with business and account priorities including regular review and analysis of key metrics and documented adjustments to strategy based on data indicators; plans are reviewed and approved by Inside Sales Manager

* Use of Microsoft Office suite of tools (Microsoft Word, Excel, PowerPoint). Advance skills through training and daily use.

* Daily use of CRM tool and reports to analyze product, account sales and overall territory growth

* Participate in state and regional optical shows when requested including occasional weekend events

* Ability to travel 2-4 times per year which includes the annual sales conference, a mid year POA meeting and travel to assigned territory to visit ECPs

* Submit all administrative reports on a timely basis (call reports, expense reports, ROI reports, etc.); daily submission of sales calls into Salesforce.com

**Qualifications**

**Knowledge, Skills and Abilities:**

* Self-starter with the ability to work independently.

* Positive and constructive attitude.

* Excellent organizational skills.

* Anticipate, understand, prioritize and meet customer needs.

* Adapt to a changing work environment; individuals and/or groups on a daily basis.

* Exceptional verbal and written communication skills.

* Effectively identify, evaluate and assimilate information to render quality decisions.

* Ability to make presentations to various sized customer groups over the phone and in-person

* Microsoft Office Suite

* Previous CRM system experience

**Work Environment:**

* Professional office environment in line with corporate office standards

* Prolonged sitting in front of a computer

* Make an average of 25-35 phone calls per day to reach/converse with decision makers.

* Travel to visit ECPs in territory 10-15% annually, working independently

**Experience**:

* Minimum 2-3 years of sales experience

* Commercial and/or medical product sales experience desirable

* Knowledge of the Optical Industry is a plus.

**Education**:

* Bachelors degree required.

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**Primary Location**

: United States-New York-Rochester