INSIDE SALES REPRESENTATIVE - Toshiba America Business Solutions : Job Details

INSIDE SALES REPRESENTATIVE

Toshiba America Business Solutions

Job Location : Rochester,NY, USA

Posted on : 2024-10-02T07:07:56Z

Job Description :
Inside Sales RepresentativeFirst year potential total compensation is $50,000
  • Hourly Rate: $16,00- $17.00 depending on experience,
Toshiba America Business Solutions, a leader in digital technology. Our people bring creative, real-world solutionsfor our client's print management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that offers job stability while also providing growth opportunities.OverviewAs an Inside Sales Representative on this team, you will well-positioned for growth based on your performance. In this role youll facilitate and secure the sales of Toshiba offerings, including products, services, and solutions, to corporate and industrial clients. This will involve utilizing communication channels such as phone, mail, and email, to nurture connections and finalize deals.What Youll Do
  • Contact current and prospective customers to quote, sell, up-sell, and cross-sell aftermarket solutions.
  • Ensure customer relationships are maintained in accordance with management goals
  • Handle questions and complaints from customers when necessary
  • Ensure that documentation is updated and corrected
  • Liaison with internal departments as it pertains to assigned accounts
  • Notify customers of cancelled or delayed shipping orders
  • Troubleshoot account issues and ensure the prospect list is accurate and complete
  • Check and respond to voicemails in a timely fashion
  • Generate sales reports and ensure the sales database is accurate and updated
  • Stay current on new machines, products, and updates
  • Participate in special projects that require outbound sales input
Qualifications
  • High School Diploma or GED
  • Three or more (3+) years of experience with a combination of inside sales, telemarketing, and customer service/support expertise
  • A track record of maintaining account relationships
  • Versed in utilizing Salesforce (Preferred)
Additional Benefits
  • Group health coverage (medical, dental, & vision)
  • Employee Assistance Programs
  • Pre-tax spending accounts
  • Pet Insurance
  • 401(k) plan
  • Company provided life insurance
  • Employee discounts
  • Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days.
Learn More The content below is exclusively available on our careers site job description: Join Our Talent Community Glassdoor Reviews Our Commitment to Sustainability News Archive Solutions & Services Our Office Products e-BRIDGE Global Print - 2023 Stevie Award Winner Toshiba Office Collection Virtual Demonstration (YouTube) Client Testimonials (YouTube Playlist) Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommodation [email protected] to request an accommodation.
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