Inside Sales Representative - RWM Casters : Job Details

RWM Casters is a leading innovator in the caster industry since 1935. We are known for inventing Kingpinless casters and are committed to cutting-edge design, manufacturing, and customer service. Our mission is to develop and manufacture high-value casters and material handling products that meet global customer needs. With over 80 years of industry leadership, RWM Casters offers innovative solutions and a track record of excellence.

This is a full-time on-site role for an Inside Sales Representative at RWM Casters. The Inside Sales Representative will be responsible for daily tasks such as customer satisfaction, lead generation, account management, and providing exceptional customer service. The role requires working closely with customers to understand their needs and find the best solutions to meet those needs.

• Inside Sales, Lead Generation, and Account Management skills
• Customer satisfaction and exceptional customer service skills
• Strong communication and interpersonal skills
• Ability to build and maintain relationships with customers
• Experience in the caster industry or material handling industry is a plus
• Bachelor's degree in business, marketing, or related field is preferred