Inside Sales/ Sales Coordinator - Performance Personnel Services LLC-Mobile : Job Details

Job descriptionProvides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).Enters orders into system and schedules delivery of products.Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.Participates in coordinating and conducting customer workshops.Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.Assists with store housekeeping, signage, stocking, inventory control, and other related activities.Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.Other duties may be assigned.Skills:Knowledge of company products, competitors products and company standardsKnowledge of company product pricing, discount and estimating formulas and guidelinesGood verbal and written communication skillsDemonstrates strong detail orientation skillsStrong customer service skillsKnowledge of basic sales techniques, concepts and the ability to influence and persuadeProficient in Microsoft Office Suite and an enterprise resource planning (ERP) programKnowledge of and ability to use motorized and non-motorized material handling equipmentRate of Pay:16-18 depending on experience and would receive commission if hired full time.Job Type: Full-timePay: $16.00 - $18.00 per hourExpected hours: 40 per weekBenefits:Dental insuranceHealth insuranceVision insuranceShift:8 hour shiftSupplemental Pay:Bonus opportunitiesCommission payExperience:Customer service: 1 year (Required)Ability to Commute:Daphne, AL (Required)Ability to Relocate:Daphne, AL: Relocate before starting work (Preferred)