Inside Sales Specialist - Cypress HCM : Job Details

Job Duties:

• Receives calls from customers seeking aftermarket parts and rebuilds
• Conducts technical research on part numbers for sales orders
• Identifies components of parts for special kits; group of parts that make up sub-assemblies
• Verifies part pricing with Customer Support Supervisor or Manager
• Identifies needed machine manual updates and communicate to documentation
• Occasionally enters new part numbers into Finesse system
• Helps to identify whether customer requests are under warranty
• May help identify Engineering Change Requests and communicate with Engineering or other Groups
• May do parts look up and pull drawings to support purchasing

* Must be able to participate in rotating 24/7 on call non business hours.

Skills Needed:

• An associates degree or equivalent from a two year college or tech school
• Five years of experience in customer service or parts sales for a mechanical equipment company
• Experience working with Microsoft Excel
• Can read and understand blueprints, technically inclined

Direct hire

Fully onsite role

M-F 8am-5pm + rotating on-call weekends

Pay: $27-29/hr depending on skills, education, etc.