Intake Coordinator - Optimal Care : Job Details

Join the Optimal Care Team! Rated one of the Top Workplaces 2014-2024 by Detroit Free PressOptimal Care, Inc. is a 4.5 Star Rated Medicare Certified/CHAP Accredited home health care agency. We serve homebound adult patients in Wayne, Oakland, Macomb, and southeast Livingston Counties. Now Hiring: Intake Coordinator Optimal Care, Inc. is seeking a dedicated Intake Coordinator to join our team! The Intake Coordinator ensures that patients receive the care they need in a timely manner. They are responsible for the timely and accurate entry of a variety of data for the intake of patients. The Intake Coordinator facilitates patient admissions to home care services by coordinating with interdepartmental staff, other department staff, patients, families, and company community partners. Additionally, there are times they may assist patients with coordinating future appointments, procedures or treatments if required by patient conditions. Intake Coordinator Job Duties:

• Assists in coordinating Home Care Services for patients, in a timely manner.
• Assists the functions of patient care management through timely and accurate intake data entry and system reporting.
• Maintain a good working rapport with community and company partners, interdepartmental personnel, as well as other departments within the facility.
• Audit new admission paperwork to ensure a complete medical record.
• Make welcome calls to patients/family to confirm information is correct.
• Accurately enters, and updates where required, a variety of patient data (both new and previous) and patient care data into information systems.
• Verifies accuracy of patient referral information and data entered through use of information systems reports.
• Assist in the scheduling of patient care activities where appropriate.
• Performs daily backup of information in the system(s) where required.
• Alerts appropriate management team members regarding late or missing documents required for intake of a patient and data entry.
• Alerts appropriate members of the information system support staff to resolve system problems that negatively impact the speed and accuracy of intake and data entry functions.
• Performs other specific projects relating to intake and data entry and computer operations as required.
• Provide clerical assistance where requested.
• Maintains confidentiality of patient and organization information at all times.

Why join Optimal Care?

• High Compensation for Excellence
• Comprehensive Benefit Package for Full Time Employees - Employer pays 75% of cost for benefits
• 401K Company Contribution
• Paid Time Off (PTO)

Qualifications:

• Prefer at least one (1) year experience in health care data entry, preferably in home care or hospice care information systems.
• Experience with computers required.
• Is a high school graduate or equivalent, two (2) years college preferred.

Optimal Care, Inc.

• Nurse Owned and Operated - Established in 2006
• Skilled Services Provided: NP, RN, PT, OT, ST, MSW, HHA, RD, Spiritual Care
• Member of the National Association for Home Care & Hospice (NAHC)
• 69% of Current Employees have been referred by a current Employee
• Over 40% of Employees have worked for Optimal Care for 3 years or more