Intake Coordinator - Home Health Care : Job Details

Job Title: Intake Coordinator

Location: Golden Valley, MN

Company: Home Health Care, Inc.

Job Type: Full-Time

Compensation: $24 - $28 per hour, Depending on Experience

About Us

With over 30 years as a locally-owned, Medicare-certified home health agency, we take pride in delivering compassionate, high-quality care to our patients in their homes. We are currently seeking a highly organized and dedicated Intake Coordinator to join our team. This role is crucial in managing the intake process for new patients, ensuring a smooth transition to our care services.

Position Summary

The Intake Coordinator is responsible for managing all incoming referrals, processing patient admissions, and coordinating care with our clinical team. The ideal candidate will have prior experience as a Health Unit Coordinator (HUC), providing them with the clinical insight and administrative skills necessary to excel in this role.

Schedule

This position offers two shift options: 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM, with a weekend rotation required.

Key Responsibilities

• Handle all incoming patient referrals and inquiries, ensuring timely and accurate data entry into the system.
• Collaborate with clinical and administrative teams to schedule and coordinate initial patient assessments.
• Verify insurance eligibility and ensure that all necessary documentation is complete and compliant.
• Communicate effectively with referral sources, patients, and families to explain services and answer questions.
• Maintain a working knowledge of home care regulations and patient care processes.
• Monitor the status of ongoing referrals and admissions, updating records and staff as needed.
• Provide administrative support to clinical staff to ensure smooth day-to-day operations.

Qualifications

• Prior experience as a Health Unit Coordinator (HUC) is highly preferred.
• Strong knowledge of medical terminology, patient care procedures, and home care regulations.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Proficient with electronic medical records (EMR) systems and Microsoft Office Suite.
• Strong interpersonal and communication skills, both verbal and written.
• Ability to work collaboratively with a diverse team of healthcare professionals.

Benefits

• Competitive compensation
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) plan with company match
• Professional development opportunities

We encourage all active duty, reserve, veterans, and National Guard members to apply! Your dedication and experience are highly valued in the field of home health care. Join us in making a difference!