Intake/Dispatch - Physician's Mobile X-Ray : Job Details

Physicians Mobile X-RayShift: 2PM- 10:30PM with Rotating Weekends Position SummaryResponsible for answering incoming phone calls which include the ordering of exams, obtaining all pertinent information including demographics, insurance information ordering physician, faxing of reports, requests for addendums and redirecting calls to the appropriate parties when necessary, as well as dispatching techs to facilities as orders come in. Acts as a liaison between techs and facilities. Effectively dispatches techs by performing the following duties.Job FunctionsTo process requests for services that come in via fax, phone, or on-line orders, dispatch techs, and insure studies are read, transcribed, and delivered to client in timely fashion. Works as liaison between client and technologist and communicates with Radiologist when required to insure reports are complete and accurate.DUTIES AND RESPONSIBILITIES

Answer incoming calls from facilities and physician's offices

Enter phone and fax orders into PACS

Dispatch X-Ray techs

Dispatch Ultrasound techs (via outsource contractor)

Fax reports as requested by facility

Administer Holter monitor program

Call facilities to verify all Positive Reports are received

Make and send CD's to facilities/Dr. Offices as needed and when techs are unable to deliver

Assist in day-to-day administration of department needs (such as monitoring supplies and maintaining and distributing updates to facility information and phone number lists

Review the PACS system regularly during each shift to ensure:

All areas are running smoothly

Orders are dispatched in a timely fashion

All techs are assigned and consistent with any special credentialing or insurance requirements of a facility

Nothing is left on a tech's assigned list at the end of their shift

Reports are being read in a timely fashion

Auto-faxing is operating smoothly, and

All images are reaching the contract radiologist on a timely basis

Assist management as needed

Education

• Must possess, as a minimum, a high school diploma or equivalent; two years related experience and/or training; or equivalent combination of education and experience