Intake Representative - Parmele Law Firm, P.C. : Job Details

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

Hours: Monday - Friday 8:00 - 5:00 PMLocation: Hybrid Why Work Here? We are passionate about our jobs knowing that we are making a positive difference everyday Parmele Law Firm is seeking full-time Client Service Representatives to join our team! Below is more information about the requirements, qualifications and job descriptions associated with this job opening.

• Are you passionate about helping people?
• Can you imagine going to work every day knowing that you're making a positive difference?
• Can you resolve client questions and offer solutions to drive company revenue?

We are looking for up-and-coming employees to help us grow. When our prospective clients call us for help, they're often going through an emotionally difficult period. Our Client Service Representatives provide our potential clients the ultimate telephone experience. It requires the right combination of telephone skills, empathy, and ability to ask the right questions. If that's you, you'll play an integral role in creating memorable client experiences. This important position involves complete administrative duties related to client intake and retention. Responsibilities:

• Present company services to potential clients
• Prospect and contact potential clients
• Reach agreed upon sales targets by the deadline
• Resolve client inquiries
• Set follow-up calls to keep clients aware of appointments

Qualifications:

• Conveys confidence on the phone
• Sets the tone and pace of the call
• Treats a call at 4:30 on Friday with the same care and compassion as one on Monday morning
• Proficiency in Microsoft Office and database entry
• Previous experience in phone-based sales and customer service
• Ability to build rapport with clients
• Strong negotiation and multitasking skills
• Deadline and detail-oriented

About Parmele Law Firm:At Parmele Law Firm, we use our knowledge of disability law, along with our compassionate hearts, to zealously advocate for our clients and inspire hope in our community. We are a growing law firm with offices throughout Missouri, Kansas, Illinois and Oklahoma and a leader in our field.