Job Description: Pay Range: $15.85hr - $20.85hr Responsibilities:
- The works will support inventory control and order processing Audit inventory on DFCS/SAP/ADMS to keep systems in balance, investigate inventory discrepancies during daily order processing.
- Process rejected, expired and short dated products, support Quality and Manufacturing with material being destroyed, reworked or quarantined.
- Resolve orders on hold for inventory status. Cancel orders as requested.
- Monitor system error logs on DFCS, ADMS, and SAP.
- Resolve problems identified and/or notify appropriate personnel as needed.
- Compile, analyze and report various key indicators for Distribution operations.
- ssist in training activities of employees.
- bility to function at multiple sites.
Skills/Requirements:
- Takes inbound or places outbound calls to provide information to customers.
- Utilizes a database to retrieve customer or company information.
- Must be able to learn and follow detailed instructions, use a variety of resources, and possess good organizational skills to provide accurate information.
- Must demonstrate patience, tact, empathy and problem-solving skills with consistently good voice quality.
- Can organize and handle calls with speed and accuracy.
- Can work with complex computer applications and resource materials.
- Can use multiple operating environments (Windows, DOS, Mainframe).
- Must have proven skills in the following PC software products Lotus Notes, Excel, MS
- Responsible for implementing and maintaining the effectiveness of the quality system.
- Manage customer order queue from affiliates and direct customers, release deliveries to meet shipping expectations.
- Support Distribution and Receiving during peak demand.
- ble to work in cold storage/freezer at -20 C or colder.
- The ability to work overtime as necessary is required.
Skillset:
- Good written and oral communication skills.
- Good interpersonal skills as well as the ability to analyze and problem solve to resolve floor issues in a timely manner.
- Must be able to handle multiple tasks and work under pressure.
- Good working knowledge of quality systems and metrics.
- Knowledge of warehousing/shipping transportation/logistics/planning needed to understand workflows, critical needs and to provide adequate direction to floor personnel.