Inventory Services - Aleron : Job Details

Description Acara Solutions is looking for an Inventory Services Associate to join our growing global client in Cambridge, MA. Shift Available 1st Shift: Monday-Friday 7:00am-4pm Pay Rate: $25.00/hr. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance)

Job Responsibilities:

• Responsible for inventory management tasks, including handling consumables, chemicals, and samples. Ensures accurate inventory control, processes requests for inventory movement on and off-site, and fulfills customer metric reporting.
• Performs inventory-related functions such as monitoring slow-moving and obsolete inventory, conducting cycle counts, performing annual physical inventories, and generating reports.
• Provides daily customer service and communicates with clients regarding inventory management.
• May be required to perform purchasing functions, including but not limited to back-order reporting, expediting, direct factory shipments, third-party support, managing quotes, document control, records maintenance, and resolving open invoices or pricing issues.
• Manages all customer service-related tasks, including order entry, reporting, maintaining metrics, and cost savings tracking.
• Coordinates shipping activities, including shipping customer materials, addressing routine issues, operating basic warehouse equipment, entering shipping information into the customer system, and conducting equipment inspections.
• Handles hazardous materials, ensuring proper shipping documentation and compliance with packaging requirements.
• Interfaces directly with key stakeholders, including customer contacts, purchasing directors, facility directors, and plant managers.
• Manages consigned, non-consigned, customer-owned, or third-party inventory.
• Utilizes company and customer computer systems (e.g., SAP, Citrix, Intranet, Inventory Management Systems, ChemSW, and other customer-specific platforms) to fulfill job duties.
• Meets company goals and objectives related to safety, performance, and quality.
• Develops programs to enhance service efficiencies.
• Collaborates with Sales Force and manufacturer representatives.
• Documents change management processes.
• Responsible for the desktop delivery of inbound packages to customer contacts.
• Updates and maintains Standard Operating Procedures (SOPs).
• Performs other duties as assigned.

Sound like a fit for you?

For Immediate consideration, please email your resume to: [email protected]

Job RequirementsRequired Skills / Qualifications: 1) High school diploma or GED 2) Must have 2+ years' recent experience in material handling/inventory replenishment or customer service Preferred Skills / Qualifications: 1) Spill containment training, IATA, DOT, IMDG and OSHA Right to Know a plus 2) Cross referencing and inside sales experience a plus 3) Knowledge of scientific products and services a plus Knowledge, Skills, and Abilities

• Complies with all company and customer requirements for background checks, health and safety regulations, and security clearances.
• Proficient in Microsoft Office, including intermediate skills in Word and Excel.
• Strong understanding and experience in shipping, inventory management, or purchasing.
• Excellent customer service skills with a professional, can-do attitude.
• High regard for safety, quality, and adherence to protocols, policies, and procedures.
• Self-motivated and capable of managing tasks independently; forward-thinking.
• Ability to prioritize tasks and meet deadlines efficiently.
• Knowledge of scientific products and services is a plus.
• Strong communication skills for effective interaction with customers and internal teams.
• Must be able to lift up to 50 lbs.
• Travel may be required.

Environmental Working Conditions & Physical Effort

• Typically works in an office environment with adequate lighting, ventilation, and a normal range of temperature and noise levels.
• Work assignments are diverse, often requiring the use of past precedents to resolve problems. In some cases, new solutions may need to be developed.
• A frequent volume of work and tight deadlines may create routine stress.
• Minimal physical effort is required. While the work is primarily sedentary, it may involve walking, standing, bending, reaching, and lifting or carrying objects typically weighing less than 20 lbs.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply