Inventory Specialist (Remote) - Peddle : Job Details

Inventory Specialist We're looking for a highly motivated, tech savvy, detail-oriented customer service and account professional with a strong desire to assist our team in identifying performance opportunities and improvements to managing our inventory and partners more efficiently. What That Means You'll be a key player. That's right, you'll be an important and highly visible member of our Auction Operations Team. You'll perform the following:

• Learn the inner workings of the industry and use that knowledge to provide the best partner support experience possible
• Answer questions and solve problems via emails and cases
• Field escalations from other departments and partners
• Manually process auction bids when necessary
• Update files to display inventory accurately across multiple platforms
• Maintain account pages with update to date contacts, delivery instructions and alternate sale options
• Identify account and system issues as well as negative trends and escalate to leadership
• Work closely with the Remarketing team to conduct inventory audits, conduct experiments and provide valuable ideas to increase profit

What You'll Need

• 2+ years experience in contact center role (tier 2+ preferred)
• Automotive auction & account management experience a plus
• Excellent oral/written communication and interpersonal skills
• Amazing attention to detail
• Ability to interface with all levels of management and meet deadlines
• Strong technology know-how (G Suite Products and Salesforce experience highly preferred)
• Strong organizational and time management skills with the ability to manage multiple projects simultaneously
• Ability to tie business problems to technical solutions, understand technology and can derive valuable insights from data
• Must be self-motivated, able to work independently and within a team
• Ability to stay calm and focused under pressure
• Strong analytical and problem solving skills

What You'll Get

• Access to robust health, vision, dental, and life insurance plans
• Employer matching 401(k) plan
• Profit-sharing plan
• Generous PTO (Paid Time Off)
• Paid maternity/paternity leave
• Tuition reimbursement
• Donation matching program
• Fitness Reimbursement Program
• Company paid weekly lunches
• Student loan assistance
• Employee recognition programs

Who We Are Peddle started out of a passion for making selling used cars fast and easy. We love that every used car has a personality, with its share of quirks. We don't just see busted windshields and broken tail lights, we see road trip warriors, glory days and a vehicle with a story to tell. No matter how used or beat up, we'll buy it. And we make the process easy and enjoyable because that's what a modern business should do. We're people first, cars second. Customer service is what makes our company great. And we follow that with smart technology and design.