ISD Technician - ALTA IT Services : Job Details

ISD TechnicianLocation: 100% Onsite, reporting to Vienna, VAPay Rate: Open to Both C2C and W2 optionsPosition Type: Multiyear ContractJob Description:• Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software• Familiarity with PC, Laptop, and Thin Client devices• Experience in document operating procedures and adept ticket notation ability• Experience with ServiceNow or equivalent ticketing system• Experience with Asset Management & Inventory Control – Scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment.• Perform employee moves to include equipment tear-downs, installs, and cable management.• Ability to work independently and in a large group setting• Effective organizational, planning, and time management