Island Passport Club Representative - Treasure Island Resort & Casino : Job Details

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Island Passport Club Representative

Description:

~ WE CREATE WINNING EXPERIENCES ~

* Pay Rate*

$16.00 an hour

* Shift Differential *

$2.00 an hour additional for swing shift

$2.00 an hour additional for grave shift

SUMMARY: To provide superior guest service to guests.

* Welcome guests, answer questions and provide information and support to guests

* Input, update and maintain accurate player information in the casino management system

* Issue Island Passport club cards for club members

* Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities

* Redeem cash, prizes and comps for guests following department guidelines

* Meet goals as established by management

* Maintain a working knowledge of promotional systems

* Performance point and promotion adjustments following department guidelines

IDEAL CANDIDATES HAVE:

Required:

* High School Diploma/GED or equivalent experience

* Highly organized and ability to adapt quickly to changing priorities

* Excellent verbal and interpersonal communication and problem solving skills

* Proven high guest service skills

* Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows

* Ability to read and write English

Preferred:

* One (1) year hospitality or guest service experience, preferably in casinos

~ Four reasons why our Team Members have chosen to stick around for 20+ years!~

o The People - amazing to work with and to take care of.

o The Benefits - affordable health coverage, no cost on-site clinic, 401(k) and match and so much more.

o The Career - well-paying opportunities to develop and grow with or without a degree.

o The Little Things - Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more!

A Resume is not required for this job.