IT Asset Management Specialist - Precision Medicine Group : Job Details

IT Asset Management Specialist at Precision Medicine Group (View all jobs) Frederick, MD, USA Do you enjoy asset management for large Corporate Organizations, including forensic management of computers, and workstations? Do you want to join a stable, established IT environment with a strong team culture and advancement potential? If so, our Corporate IT team is hiring a Technical Support Specialist to support our Corporate IT team. This role will be 100% onsite in Frederick, MD. AT THIS TIME WE ARE UNABLE TO CONSIDER SPONSORSHIP CANDIDATES FOR THIS ROLE. About You:

• You have experience with Apple Laptop/Machines, Windows PC and laptops and have worked within Microsoft 365 to create users, reset passwords, and troubleshoot applications.
• You have experience imaging laptops (Windows, Mac and Unix/Linux) and preparing workstations for use.

Your Day-to-Day This position works under supervision and independently to provide shared technical support for remote and in-office users across businesses. Support includes but is not limited to desktop hardware, desktop operating systems, desktop office productivity software, printers, and mobile devices. Infrequent travel may be required. Required Experience:

• Bachelor's Degree or equivalent experience or Certifications Required
• Minimum of 1 year of experience in a help desk role is required
• Experience with end-user support, help desk ticketing software, asset management entry, hardware and software upgrades, hardware and software troubleshooting and providing formal/informal technical training is required
• Experience with Windows Operating Systems
• Experience with Mac Operating Systems
• Experience with Android, iOS, and Windows Mobile devices is a plus
• Active Directory and Exchange environment experience is a plus

Helpful Experience:

• Experience imaging computers (Windows, macOS, and Linux) for forensic analysis using Symantec GHOST
• Ability to read and interpret documents, for example, operating/maintenance instructions and procedure manuals
• Ability to perform light to medium physical work of lifting up to 30 pounds
• Knowledge of SharePoint or other portal products is a plus
• Knowledge of VOIP/PBX systems

Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range $60,000 - $75,000 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice . Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. © 2020 Precision Medicine Group, LLC If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at [email protected] . It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.