IT Coordinator - Delphinus Engineering : Job Details

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionLOCATION: Hybrid (remote and Eddystone, PA) RESPONSIBILITIES:

• The IT Coordinator is a junior/entry level position that reports to the Help Desk manager.
• Support the procurement and setup of new IT devices such as laptops, cell phones, and other approved peripherals.
• Oversee and facilitate the IT Purchase Request process and provide feedback to management for optimization, bug fixes, or other improvements/changes as needed. Coordinate with Corporate finance staff and line managers to guide their decisions for purchases and manage their expectations for delivery.
• Responsible for maintaining up to date software and hardware lists and providing this information to IT department for auditing and vulnerability management tasks.
• Coordinate new hire and termination activities with Human Resources and company management, such as account creation/deletion, group membership assignment, providing training resources, reviewing system access request forms, and obtaining/issuing IT equipment.
• Provide basic troubleshooting and training to personnel in the use of their IT equipment, including but not limited to: enrolling/using Multifactor Authentication, connecting to Delphinus VPN Gateways, connecting to WiFi networks, and use/setup of approved peripheral devices.

EDUCATION:

• High School Diploma (required), Associate's Degree or IT Certificate Program preferred
• Information Assurance Certification (A+), Security + preferred

REQUIREMENTS:

• 1-3 years experience in an IT field related to sales, configuration, and end user training of PCs and cell phones.
• Strong organizational and communication skills.
• Ability to accurately provide reports and information to IT department as required.
• Experience with user and inventory management, asset tracking, computer repair, and shipping.
• Knowledge and experience with installation, configuration, and use of Windows 10+ laptop computers and common peripherals such as USB HDDs, printers, monitors, and docking stations.
• Experience with installing PC software on end user machines such as Office 365, Adobe Acrobat, VPN client software.
• Knowledge and experience with connecting to WiFi networks, VPNs, and basic network troubleshooting.
• Experience working in Virtual Environments including Microsoft Azure or Citrix preferred but not required.
• Candidate must be eligible to obtain a security clearance and maintain eligibility during their employment with Delphinus.

Position RequirementsFull-Time/Part-Time Full-Time Position IT Coordinator Close DateExempt/Non-Exempt Exempt Req Number INF-24-00005 Location Eddystone, PA About the Organization Founded in 1994 as a small, diversified professional services company, Delphinus today employs more than 650 professional and technical personnel supporting a customer base that spans the Defense and Federal markets. As a successful graduate of the Small Business Administration's 8(a) program, we have evolved into a leading provider of expert services in our core competencies of Cyber Operations and Security, Marine Engineering and Design, Marine Services, and Business Management. Headquartered in Eddystone, Pennsylvania, we have primary offices in Norfolk, Virginia; San Diego, California; and Bremerton, Washington, with liaison facilities in Philadelphia, Pennsylvania, and Pearl Harbor, HI. Delphinus' business model is based on the values established by our leadership and shared by all Delphinus employees: •Focusing on Our Customers and Promoting Partnership •Treating People with Respect and Dignity •Ensuring Integrity in Our Business Practices •Engaging Our Industry Partners •Honoring Commitments •Achieving Excellence This position is currently accepting applications.