IT Customer Support Specialist II - 172592 - State of South Carolina : Job Details

Do you have experience in customer service? Do you enjoy working with the public? Are you detail- oriented? If so, the Department of Motor Vehicles may have a position for you as an IT Customer Support Specialist. The team at DMV values teamwork, commitment, and excellent customer service. Come join us and find the keys to your future! This position is in the IT Help Desk Unit of the Information Technology (IT) Department of Headquarters, Blythewood, South Carolina. Responsibilities of the IT Customer Support Specialist II - Provide first/second tier support as a member of the DMV Help Desk by troubleshooting, reporting and resolving system and network problems on the DMV NT network. This level of support will require direct support of end-user's workstations and other system equipment and software in DMV Field Offices and here at Headquarters. This position will also perform administration and management of the NT network operating system. - As a member of the Help Desk staff, the suc...Support Specialist, IT, Support, Specialist, Customer Service, Service Manager, Technology