IT Deployment Technician - Medasource : Job Details

Title: IT Deployment Technician

Location: Onsite Multiple locations around Rome, GA

Start Date: February, 2025

Slated End Date: August, 2025

Responsibilities:

• Field Technicians will travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation
• Verify PCs are named and labelled correctly
• Verify PCs are Epic Configured
• Test Workstations, Peripherals and Epic test cases applicable to the device per the Test Script
• Work closely with project management and Epic application teams to understand Field Service support needs
• Technicians may have other responsibilities as mutually agreed upon by both parties

Technicians:

• TDR Field Technicians will be responsible for working on-site with the field support team to upgrade our client's IT Infrastructure in preparation for the Epic go-live.

• Provide excellent on-site customer service and support to all end-users

• Work closely with project management and Epic application teams to understand Field Service support needs

• Travel to site-specific hospitals and clinics to support the device mapping, hardware refresh, and Epic “TDR” script testing to ensure correct application installation