IT Desktop Support Analyst - Global Channel Management : Job Details

About the job IT Desktop Support Analyst IT Desktop Support Analyst needs 3 years IT Desktop support experience IT Desktop Support Analyst requires:

• OnSite 5 days a week.
• 3 years' work experience as an IT or Desktop Support Technician.
• Familiarity with networking systems and protocols.
• Knowledge of remote desktop support systems including TeamViewer.
• Possible OT required for this job (Afterhours and Weekends).
• Bachelor's degree in Information Technology or Computer Science.

• Provide exceptional customer service in person, via phone, and email as appropriate.
• Dedicated C-Suite support New York office.
• Resolve help desk issues including troubleshooting hardware and software issues.
• Perform user administration duties.