IT Director - ISO - JMARK : Job Details

JMARK is helping one of our clients - Community National Bank - in the selection of an IT Director - ISO to be located out of their office in Seneca, KS. Community National Bank was founded in 1984 by a group of individuals in Nemaha County, Kansas with diverse local ownership with decisions made on a local level.Position Mission: This position provides information technology oversight for the bank and CNB Custody to maximize the effectiveness of data collection, processing, and reporting. It involves defining and recommending organizational solutions based on user requirements and utilizing third-party technology partners. The role also includes ensuring the confidentiality, integrity, and availability of the bank's information. Collaboration with a Managed Services Provider (MSP) is crucial to enhance IT operations and security.Major Duties:

• Design, develop, and implement comprehensive, computer-based information systems to ensure users' needs are met and data is processed according to company specifications and requirements.
• Maintain systemwide security in accordance with agreed-upon performance standards with the collaboration of third-party IT partners and MSPs.
• Manage IT Governance Charter Meetings and provide thorough follow-up on projects, recommendations, and next steps.
• Define user information requirements by conferring with users and analyzing functions. Recommend and assist in developing computer-based business solutions, specifically Custody Division software.
• Plan system applications, assign staff to develop, test, and complete programs, and evaluate the effectiveness of programs.
• Prepare and maintain technical specifications and related documentation to secure procedures and prevent system failure.
• Research and make recommendations on hardware and software purchases. Negotiate with vendors on behalf of the company to ensure cost-effective purchasing decisions.
• Collaborate on an IT budget strategy to include (software updates, hardware purchases, etc.).
• Work directly with C-Suite department members on their department's IT needs, future planning, problem-solving, etc.
• Improve existing software programs and develop new applications to meet future business needs.
• Ensure hardware and software are maintained and data is secured through proper backups and staff training.
• Keep up to date on information and technology affecting functional areas to increase innovation and ensure compliance.
• Develop and implement security policies, protocols, and procedures in collaboration with MSPs.
• Conduct regular security audits and assessments with the support of MSPs.
• Monitor network traffic for unusual activity and respond to security incidents in coordination with MSPs.
• Coordinate with IT staff and MSPs to ensure that security measures are integrated into system designs.
• Maintain consistent and documented compliance with all relevant regulations and policies set and approved by the board of directors.
• Conduct regular risk assessments with department heads and report the effectiveness of security controls to the Board Audit Committee.
• Develop and maintain business continuity and disaster recovery plans in collaboration with MSPs.
• Develop and maintain an incident response and reporting program and manage it with the incident response team and MSPs.
• Prepare for and respond to audits and exams.
• Collaborate on cybersecurity standards with the MSP to ensure compliance.
• Work with the executive team on insurance renewals for information security.
• Prepare and present IT/Network board reports.
• Perform other duties as assigned.

General Responsibilities:

• Support CNB's strong relationship culture through quality customer service and superior product knowledge.
• Provide superior customer service by resolving problems efficiently and responding timely.
• Identify and implement solutions to problems in general and urgent matters.
• Actively seek to add and enhance knowledge regarding developments and current trends in the industry.
• Work collaboratively with staff and MSPs to maintain a team environment.
• Cross-train for other positions to cover when necessary.
• Represent CNB professionally in various settings.
• Participate in meetings and recommend policies and procedures.
• Respond to inquiries from customers, staff, and vendors promptly.
• Follow CNB's policies and procedures.

Qualifications:

• BS/BA in computer science, business administration, or equivalent combination of education and experience required.
• 5-7 years of experience in the information systems department or IT-related field preferred.
• Knowledgeable in Windows OS and Windows Server OS. Advanced knowledge of a wide range of computer systems, software, applications, hardware, networking, and communication.
• Understanding of configured computer systems and hardware with third-party IT partner and MSP assistance.
• Extensive experience with core banking applications in a community bank setting.
• Detail-oriented and accurate. Must have strong critical thinking and decision-making skills.
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and align with the bank's culture and Core Values.
• Understanding of IT infrastructure and operations best practices.
• Full comprehension of policies, procedures, and applicable regulatory requirements.
• Strong written and verbal communication skills.
• Requires a high degree of confidentiality.
• Ability to work independently and as part of a team.
• Ability to travel between locations as necessary.
• Requires being reliable, responsible, and dependable to fulfill the obligations of this role.

Physical Demands and Work Environment:

• Ability to stand and sit for extended periods, read computer screens, and move supplies up to fifty pounds.
• Professional, deadline-driven environment with interaction of internal team members, MSPs, and external customers.

Additional Duties:

• This job description is only a summary of the typical functions of this position, not an exhaustive nor all-inclusive list of all possible job responsibilities, tasks, duties, knowledge, skill, and ability required to perform this job.
• Additional duties and responsibilities may be added to this job description at any time.
• The job description does not state or imply that these are the only activities to be performed by the employee(s) holding this position.
• Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as required.
• In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate individuals.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
• However, no accommodations are made which may pose serious health or safety risks to the team member or others, or which impose undue hardships on Community National Bank.
• An individual seeking an accommodation should contact the Human Resources Manager or CEO.

The pay range for this role is:80,000 - 125,000 USD per year (Seneca, KS)