IT Field Lead - Green Key Resources : Job Details

Client Job Description

WHO YOU ARE

● Ability to understand general technology processes and tools to apply their usage at our

hospitals

● Construction-related industry experience is a plus

● Manage several tasks or projects at once

● Experience using Service Now ITSM is preferred

● Strong communication skills, both written and verbal

● Can conform to and be flexible with shifting priorities, demands, and timelines using

analytical and problem-solving capabilities

● Experience working with macOS and JAMF is a plus

● Assess, mentor, and coach direct reports ensuring the highest-level of employee

performance based on organizational goals, processes, and procedures.

● Ability to quickly learn new or unfamiliar technology and products using documentation

and internet resources.

● Experience leading people in an IT support setting

● Ability to work with all levels of staff within & outside of IT + outside of the organization.

● A self-starter able to work independently but comfortable working in a team environment.

RESPONSIBILITIES:

● Collaborate with all IT functional teams, IT Senior Management, and corporate and

divisional management to meet the needs of our Hospitals.

● Execute appropriate teamwork and communications with all local/regional leaders of the

organization within their assigned region to ensure we meet our hospitals' needs.

● Collaboratively working with all stakeholders in supporting departmental & business

initiatives while ensuring prioritization and execution of the initiatives are met.

● Represent the IT organization professionally in dealing with our Veggies & Customers.

● Interview for additional staff as needed to ensure the highest level of customer service is

maintained as the business scales.

● Focus on continuous IT improvements for a better customer experience.

● Maintain a consistent, open, proactive, and productive line of communications with the

local leaders acting as their point of escalation within the IT organization, especially in

regard to service-related issues and requests.

● Recommend and maintain streamlined Hospital technology and implement best

practices.

● Manage, coordinate and schedule resources for projects coordination with the IT Project

team.

● Travel is required; to support our local hospitals every day + New Hospital Openings.

BENEFITS

● Medical, Dental and Vision benefits beginning day 1 of employment

● 401K with company match.

● 10 weeks of parental leave with 100% pay.

● Unlimited PTO.

● Company laptop and a monthly cell phone reimbursement.

EDUCATION REQUIRED

● Bachelor's Degree or equivalent experience