IT Help Desk - Flexible IT : Job Details

Why Flexible IT?At Flexible IT, we believe that our success is tied to the growth and fulfillment of the people who work here. As an IT Help Desk you'll have plenty of opportunities to develop your technical skills and a clear career path for professional growth.Career Growth OpportunitiesWe are committed to nurturing your potential, fostering your passions, and helping you build a fulfilling career. Your career is not just about the work you do - it's about the person you become.Your goals matter to us: Your aspirations are important to us. We are here to listen, guide, and help you achieve your goals. You'll receive regular feedback, performance evaluations, and a roadmap for advancement.Your growth is our priority: We provide training, workshops, and mentoring to help grow your technical skills.Compensation and Benefits:Flexible work environmentHealth insurancePaid time offRetirement savings planRelevant Certification ReimbursementWhat you will do:Configure and support on-premises hardware and softwareConfigure and support cloud-based hardware and softwareAnswer clients' technical questionsKeep clients informed about the progress and status of their service requestsTroubleshoot technical problemsChange configurations, settings, and permissions to fix computer issuesInstall software and hardware drivers and update existing ones as neededYou will Bring these QualificationsTechnical Support Experience: 3-5 Years (Preferred)Bachelor's degree: (Preferred)Experience working with AzureExperience working with Microsoft 365Experience working with HP Devices (Preferred)Ability to communicate effectivelyAbility to prioritize multiple tasks effectivelyAbility to work in a fast-paced environmentAbility to work independently and in a team environmentUnderstanding of computer systems and networksKnowledge of security and data privacy principlesMust be able to lift and carry 25 lbs.Who We AreFlexible IT is a leading Microsoft Gold Certified managed services provider in Long Island. Our company is driven by a team of skilled individuals who understand technology's vital role in business. Our people are fueled by a passion for technology and a desire to find more efficient ways of doing things, we love to help people use technology to improve their business.__PRESENTWnpEVJiKqa