IT Help Desk - US Tech Solutions : Job Details

Duration: 06 to 12months contractCheck below to see if you have what is needed for this opportunity, and if so, make an application asap.Job Description:· Help with troubleshooting hardware and software· Serving as the first point of contact for customers seeking technical assistance over the phone or email· Performing remote troubleshooting through diagnostic techniquesResponsibilities:· Respond to tech inquiries via email, through online chats, over the phone, or in person· Inform customers about IT security products and services· Proven experience as a help desk supportExperience:· Excellent problem-solving and analytical skills· Comprehensive knowledge of computer systems and experience troubleshooting hardware and softwareSkills:· A+· ComPTIAEducation:· Bachelor's degree.About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Recruiter Details:Name: NeelamEmail: [email protected] Id: 24-28391