IT Help Desk Technician - Ledgent Technology : Job Details

We are hiring on behalf of our client, an award-winning, premier construction company based in Fort Lauderdale, FL. With over 50 years of experience and partnerships with some of the largest brands in the U.S., they are seeking an IT Help Desk Technician to provide exceptional support to their team. This contract-to-hire role offers an exciting opportunity to join a leader in the industry while advancing your IT career.Edit General Description Key Responsibilities:

• Deliver first-line technical support to end users for hardware, software, and network-related issues.
• Troubleshoot and resolve problems with Microsoft 365 applications to maintain smooth operations.
• Assist with basic networking tasks, including managing connectivity and network devices.
• Document and track support tickets and solutions to ensure efficient problem resolution.
• Collaborate with internal teams to ensure timely and effective resolution of IT challenges.

Qualifications:

• 2+ years of experience in IT help desk support and networking.
• Strong expertise in Microsoft 365 tools and applications.
• Proven ability to troubleshoot and resolve hardware, software, and network issues.
• Excellent communication and problem-solving skills.
• Self-motivated with the ability to thrive in a fast-paced, dynamic environment.

Why Join This Team:

Work with an industry leader that has set the standard for excellence in construction for over five decades.

Collaborate on projects for some of the largest and most recognizable brands in the U.S.

Enjoy a supportive and growth-focused work environment with potential for a permanent role.

If you're an IT professional looking to contribute to a leading organization and grow your career, we want to hear from you!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.