IT Intern - Whisper Aero : Job Details

Our Company Whisper Aero, a leader in air propulsion technology, focuses on delivering cleaner, quieter, and more efficient thrust solutions. Our team, with over a decade of experience in electric propulsion, includes experts from NASA, Lockheed Martin, Boeing, and other industry giants. We pride ourselves on a culture of ambition, creativity, and teamwork, constantly seeking innovative minds ready to challenge norms and drive progress in our field. Our Company Whisper Aero, a leader in air propulsion technology, focuses on delivering cleaner, quieter, and more efficient thrust solutions. Our team, with over a decade of experience in electric propulsion, includes experts from NASA, Lockheed Martin, Boeing, and other industry giants. We pride ourselves on a culture of ambition, creativity, and teamwork, constantly seeking innovative minds ready to challenge norms and drive progress in our field. About the Role The purpose of this role is to maintain and address troubleshooting issues with company hardware and software. The candidate will work with various departments with different goals. They should have a design engineering background and be familiar with engineering software such as Solidworks, ANSYS, ect. What You'll Do

• Install, configure, and troubleshoot hardware and software on workstations, laptops, and mobile devices
• Assist with the staging and deployment of new IT equipment for new hires and office expansions
• Perform routine maintenance and support tasks for network infrastructure including cabling and server racks
• Provide first level technical support for end-users including remote support
• Ensure security protocols are maintained for all IT systems and data
• Assist with the development and implementation of IT policies and procedures
• Contribute to the development of IT projects as needed

Basic Qualifications

• U.S. Person status
• 6 months or more pursuing an undergraduate degree in technology or software bootcamp
• Customer service experience
• Foundational understanding of cyber security principles and best practices

Bonus Qualifications

• Startup experience
• Ability to manage multiple tasks with competing priorities and time restraints
• Familiarity with Microsoft Active Directory and group policy management
• Knowledge of virtualization technologies such as VMware or Hyper-V
• Experience with network monitoring and management tools such as Wireshark or SolarWinds
• Familiarity with cloud-based collaboration tools such as Microsoft Teams or Slack
• Exposure to or familiarity with programming languages such as Python or Java
• Knowledge of endpoint security and encryption solutions such as BitLocker or Defender for Business

Benefits:

• Top-tier Benefits: 100% paid Medical, dental, and vision for employees, 75% paid for dependents
• PTO & Federal Holidays: Starting at four weeks of paid time off for vacation, sick, and personal days
• Competitive Salary: Value-based compensation, plus enjoy Tennessee's no-income-tax life
• End of Year Bonuses: For eligible employees
• We always have beverages and snacks available to energize you throughout the day, with paid team meals based on office demands.
• 401(k)
• Relocation Assistance
• Professional Development Stipend

Whisper Aero is proud to be an Equal Opportunity employer committed to diversity and inclusivity in the workplace. All aspects of employment are decided on the basis of merit, qualifications, and business needs. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, national origin, disability status, protected veteran status, gender identity or any other characteristic protected by federal, state or local laws. Whisper Aero also participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization.