IT Manager / Epicor Specialist - GTN Technical Staffing and Consulting : Job Details

GTN Technology Staffing & Consulting is partnering with a leading company to find a highly skilled Senior Epicor Analyst. This position is ideal for an experienced professional who can effectively manage ERP systems, lead IT training, and provide exceptional technical support. The successful candidate will possess strong expertise in both Crystal Reports and SSRS reporting, project management, and Epicor systems.

Must Have:

Epicor Upgrade Experience to Kinetic

SQL

Crystal Reports/ SSRS Reports

BAQs/ BPMs

User Support

General IT knowledge (Network/ Servers)

Key Responsibilities:

• Lead and support ERP implementation/migration projects, ensuring seamless integration and functionality.
• Develop, modify, and migrate custom reports using Crystal Reports and SSRS.
• Provide desktop support for Windows 10 & 11, Office applications, Outlook, Teams, and other Microsoft products.
• Specify hardware requirements and oversee procurement for internal AMACS users.
• Develop and maintain BAQs and dashboards in Epicor.
• Conduct IT training sessions for new hires and update training materials for current staff as needed.
• Manage site security parameters for Epicor/Kinetic and desktop applications.
• Troubleshoot and resolve network connectivity issues and serve as the primary point of contact for technical issues related to Epicor/Kinetic.
• Oversee and manage system upgrades, patches, and User Acceptance Testing (UAT) for Kinetic.
• Collaborate with internal stakeholders to ensure smooth technology operations and improvements.

Qualifications:

• Must be able to work in the U.S. without sponsorship.
• Extensive experience with ERP systems, preferably Epicor.
• Strong background in Crystal Reports and SSRS; ability to write and migrate reports between these platforms.
• Experience in project management, particularly in an IT or ERP-related context.
• Competency in network troubleshooting and resolving connectivity issues.
• Familiarity with hardware specifications and requirements.
• Experience developing and managing BAQs and dashboards in Epicor.
• Ability to lead and conduct IT training sessions and maintain training materials.
• Expertise in managing site security for Epicor/Kinetic and desktop applications.
• Ability to work on-site (this is not a remote position).

Preferred Skills:

• Experience with EDI implementation and management.
• Knowledge of Epicor migration/upgrade processes, especially from Epicor 9.05 to Kinetic Cloud.
• Familiarity with Microsoft Azure cloud technologies.
• Experience as a SharePoint Administrator, including document migration and structure planning.
• Knowledge of APIs for Epicor product integrations and bolt-on applications.
• Experience with Insights Spreadsheet Server and the Grow and Automation Studio platforms.
• Experience deploying technology solutions to production environments (dashboards, handhelds, MES technology, etc.).
• Development skills a major plus.

This is an on-site role.

Quick interview process for local candidates. Relocation is available for the right candidate.