IT MEDIA SYSTEMS TECHNICIAN II - University of Texas Rio Grande Valley : Job Details

To coordinate the daily operations pertaining to Interactive classes via distance learning, perform skilled installation, troubleshooting, and maintenance of all assigned IT Media Systems, such as classroom technology systems, videoconferencing technology systems in support of UTRGV faculty, students, staff and visitors.

Description of Duties

* Responsible for installation, operation, and support of video network infrastructure.

* Responsible for install of campus-wide digital signage infrastructure, and for activities including uploading of programming and monitoring the broadcast to ensure proper utilization.

* Troubleshoots, maintains and performs complex repairs of AV equipment in hi-tech Distance Learning classrooms and multimedia spaces.

* Provides daily support and preventative maintenance of campus-wide digital signage infrastructure and activities, including uploading of programming and monitoring.

* Provides hardware and software support for IT systems, including but not limited to computer systems, network monitoring systems, network video recording systems, video networking connections, video cameras, microphones/mixers/amplifiers/speakers, projectors, monitors, and media recorders of various types.

* Responsible for installation, troubleshooting, and maintenance of classroom multimedia systems.

* Schedules and coordinates all multimedia needs for high profile special events by providing the setup and operation of multimedia systems, projection systems and public address audio systems.

* Recommends procedures for operation of smart classrooms, interactive telepresence classrooms and all multimedia facilities as approved by Supervisor.

* Conducts training and develops strategies for staff, faculty, students and other clients on the operations of IT Media Systems to ensure optimal performance.

* Attends seminars and courses to remain current on state-of-the-art instructional technologies.

* Installs and/or upgrades classroom multimedia systems as required, ensuring optimal performance.

* Keeps written records and reports of all activities and scheduled events.

* Manufactures audio/video/computer/control cables and connections as required for new installations/repairs.

* Makes recommendations for tools, equipment, office supplies, etc. for successful daily operations.

* Performs other duties as assigned.

Supervision Received

Specific supervision from assigned supervisor.

Supervision Given

Direct supervision of assigned support staff

Required Education

Associates Degree in Information Technology field, or 60 hours of College Credit with a minimum of 18 hours in IT related coursework.

Preferred Education

N/A

Licenses/Certifications

None.

Required Experience

* Three (3) years of experience in technical support related to computer hardware, audio, video and computer equipment, multimedia display and control systems, networking and/or experience performing software upgrades, or

* Five (5) years of the required experience with a High School Diploma or GED.

Preferred Experience

N/A

Equipment

Use of standard office equipment. Advanced troubleshooting skills related to support of IT multimedia systems. Advanced Knowledge in hardware and software related to video, networking, audio/video/multimedia/presentation hardware and software installation, setup, and maintenance. Knowledge in conferencing technology operation and installation.

Working Conditions

Needs to be able to successfully perform all required duties, including setting up and connection of needed systems. Ability to lift equipment up to 30 pounds and perform work on ladders. Construction environment during installation projects along with office environment some travel and evening/weekend work is required.

Other

This position will be subject to a pre-employment physical.

Physical Capabilities

N/A

Employment Category Full-Time Minimum Salary Commensurate with Experience Posted Salary Commensurate with Experience Position Available Date 08/13/2024 Grant Funded Position No If Yes, Provide Grant Expiration Date