IT Office Specialist/ Office Specialist 2 (OS2) - Eastern Oregon University : Job Details

The Information Technology (IT) Department at Eastern Oregon University (EOU) is currently seeking part-time, .49 FTE, 12-month, Office Specialist 2.

The IT Office Specialist position assists with the day-to-day office operations of the IT Department. The incumbent acts as one of the Help Desk's first points of contact for IT, provides backup assistance to the IT Buyer, and provides Help Desk coverage for phones, tickets, walk-ins, and chats. In addition, the OSII processes billing for the Audiovisual unit and monitor the revenue and expenditures for the Audio/Visual unit.

EOU's Information Technology personnel are dedicated to ensuring that the collegiate experience at EOU is positive, especially when the use of available technology enhances that experience. Our technical services mission includes consultation, development, provision, and maintenance associated with course delivery over a statewide interactive video system, all audio/visual equipment services, operation and use of the campus telephone system, and all academic and administrative computing resources for EOU's students, faculty, and staff.

The IT Office Specialist works in a regular, high-traffic office environment and provides excellent customer service to all students and staff requesting IT assistance.

This position may require a flexible schedule.