IT Operations & System Administrator - Washington Shoe Company : Job Details

Responsibilities

The System Administrator will be responsible for managing and maintaining our cloud-based ERP system, EDI, internal network, and handling the onboarding and offboarding of employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently and as part of a team.

Key Responsibilities:

• Manage Cloud-Based ERP: Oversee the administration, configuration, and maintenance of our cloud-based ERP system to ensure optimal performance and security.
• ERP Automation Scripting: Writing scripts to automate repetitive tasks within the ERP system.
• EDI Management: Handle the setup, monitoring, and troubleshooting of Electronic Data Interchange (EDI) processes to facilitate seamless data exchange with partners and clients.
• Internal Network Management: Maintain and support the company's internal network infrastructure, including servers, switches, routers, and firewalls.
• Onboarding/Offboarding Employees: Manage the IT aspects of employee onboarding and offboarding, including account creation, access provisioning, and hardware setup.
• System Security: Implement and maintain security protocols to protect company data and systems from unauthorized access and cyber threats.
• Technical Support: Provide technical support to employees, resolving IT-related issues promptly and efficiently.
• Backup and Recovery: Ensure regular backups of critical systems and data, and manage disaster recovery plans.
• Documentation: Maintain accurate and up-to-date documentation of IT systems, processes, and procedures.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a System Administrator or similar role.
• Strong knowledge of cloud-based ERP systems and EDI processes.
• Proficiency in network administration and security.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Collaborative and supportive work environment.