IT Production Advisor - Synectics : Job Details

Description

• To work in a fast paced information technology environment migrating and supporting Client Managed File Transfer (MFT) processes moving from a Messageway system to an IBM Sterling system with the PCM user interface.
• This includes managing assigned workload, leading conversations with clients to establish migration changes needed by the client and coordinating/executing scheduled process migrations with clients and colleagues.
• Work as part of a MFT migration team reporting to migrate MFT processes from a Messageway System to a Sterling System with a PCM user Interface.
• Managed assigned workloads for process migrations, update centralized tracking tools to provide daily status of each assigned migration.
• Understand source migration processes and technologies including connection credentials (ID/Password, SSH Key, Known Host Keys) and GPG encryption keys.
• Setup up and validation of migration processes in IBM Sterling MFT system
• Work with Clients and colleagues to resolve issues and make corrections, coordinate and manage migrations with clients.
• Work with Vendor support for any technical needs/issues within the Sterling system.
• Researches and resolves complex technical problems or data discrepancies reported by client.
• Acts as client support by identifying and responding to technical and non-technical issues or questions from internal and external customers.
• Reviews and maintain/update documentation as needed.
• Supports the organization's security policies.

QUALIFICATIONS

• Bachelor's degree from an accredited college or university preferred.
• Experience with IBM Sterling B2Bi/PCM and/or other Managed File Transfer systems including Messageway.
• Experience with Linux Servers, SFTP Server experience, experience in Unix scripting and maintaining scheduled services preferred.
• Experience with IBM Sterling B2Bi/PCM required
• Experience with Progress Messageway preferred
• Experience working with fast pace multitasking environment to completed assigned tasks and work through obstacles.
• Experience with Linux with navigational knowledge preferred
• Experience with UNIX SFTP and FTP server preferred
• Experience working out of a ticket queue with defined SLAs
• Knowledge of file encryption software (PGP & GPG)
• Ability to work effectively in a high change environment
• Excellent oral and written communication skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• High ability to multitask with various assignments is critical.
• Strong organizational skills
• Excellent interpersonal skills
• Ability to create and complete comprehensive, accurate and constructive written reports
• Ability to work in a team environment working with Project Managers
• Ability to meet or exceed Performance Competencies

Benefits: Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics. Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st. Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification. Synectics is an equal opportunity employer.