IT Senior Project Manager - Delaware North : Job Details

Delaware North is searching for an experienced IT Project Manager to join our corporate IT PMO team. As IT Project Manager, you will be responsible for the overall direction, coordination, implementation, execution, control, and completion of technology projects. You'll complete this work by partnering with a wide variety of business units and programs across our organization.

Minimum – Anticipated Maximum Base Salary: $82,600 - $111,500 / year

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Lead the planning and implementation of projects across the enterprise, including major point of sale, mobile application, and suite implementations for new stadium constructions as well as enterprise software installation and new solution evaluations and facility additions
• Facilitate and ensure communications to business leadership and sponsors are comprehensive to facilitate project success
• Facilitate the approval of project scope, cost, and schedule
• Forecast resource allocation requirements: define project tasks and resource requirements as key inputs into weekly IT forecast meetings
• Coordinate internal and external resources and define the responsibilities of parties involved in the project including customers, management, IT management, project team, vendors, and others affected by the project
• Execute project initiatives driving successful project completion including organizing and conducting project team meetings, project kick-off meetings, and setting expectations related to team meetings with sub-teams
• Develop risk plan, facilitate contingency plan actions and conduct regular risk analysis reviews
• Identify, track, monitor, escalate and communicate project-related issues, scope changes, variances, and contingencies that may arise during the implementation of IT projects. Facilitate solutions with the appropriate customer(s)
• Ensure proper documentation and facilitate the transition to support
• Complete close-out activities including project financial reconciliations and lessons learned
• Facilitate the negotiation with vendors and contractors while leveraging internal Delaware North Procurement expertise to secure infrastructure-specific products and services
• Facilitate the preparation of RFPs, bid proposals, contracts, scope of work reports, and other documentation for IT projects and associated efforts

• Bachelor's degree required, Master's degree preferred
• Demonstrated 8-10 years' experience with PMI PMBOK
• Demonstrated ability to manage Agile, Waterfall and Hybrid Project methodologies
• Knowledge of theoretical with the practical application of project management techniques and tools
• Experience in risk identification, project management, and mitigation
• Proficient in project management software (MS Project and Jira)
• Some high-priority or strategic initiatives may require extended hours and/or travel

Day shift

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.