IT Specialist - Rock House : Job Details

Category Information Technology DescriptionRock House • .. Be a part of a community and team who 'cares for the least of these,' and builds fulfilling futures for you and others. For over 40 years Rock House has been a leader in residential, foster, and in-home support and care for persons with disabilities. Rock House is looking for a talented individual to join the IT team to build and support the quality we seek to provide. We offer competitive compensation and benefits. This position will be instrumental in setting up, managing, and troubleshooting technology systems used to maintain computer and software networks. Duties include responding to hardware problems, updating system software and tracking data and communications. Responsibilities include, but are not limited to:

• Maintain and update all server related hardware/software
• Offer technical support to company staff and troubleshoot computer issues
• Install and update company software and hardware as neeeded
• Anticipate and report the cost of updating technology needs
• Assist call-ins with technical difficulties
• Review diagnostics and assess the functionality and efficiency of systems
• Implement security measures
• Monitor security and complaince requirements

FT Benefits: Medical/Dental/Vision Insurance Life Insurance Vacation Paid Holidays 401k Retirement Plan Referral Program Position RequirementsKnowledge, Skills and Abilities:

• Working knowledge of relevant operaring systems, software,and programming
• Excellent problem-solving and critical thinking skills
• Keen attention to detail
• Good organization, time management, and prioritization
• Efficient troubleshooting abilities
• Effective communication skills
• Customer service and interpersonal skills

Qualifications:

• Degree in IT discipline or related field a plus or 3-5 years relevant/demonstrated experience; IT certifications a plus
• Experience assisting users in Windows and Office 365 environment
• Proficiency with Windows server
• Experience installing, maintaining, repairing desktop operating system, business applications, computer hardware, peripherals, printers
• Coding skills a plus

Candidates should have a basic understanding of programming, basic network set-up, be able to diagnose and repair computers, manage basic servers, knowledge Microsoft Azure servers, and be familiar with Microsoft Office support. The job will be officed in Stephenville and require some travel to locations within 6 hours of Stephenville. Full-Time/Part-Time Full-Time Shift Days Position IT Specialist Exempt/Non-Exempt Exempt Location Stephenville About the Organization Rock House is a leading company in residential services for individuals with special lives. Our mission is to provide opportunities for personal growth and fulfillment in body, mind, and spirit to people with developmental disabilities and related conditions. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications.