IT Support/Help Desk - bHired : Job Details

A company is looking for a tech-savvy, customer-focused individual to fill the role of Help Desk & IT Support Specialist. This in-person position involves providing technical support to business clients, managing networks, maintaining computers, and handling routers while resolving issues via a ticketing system. Responsibilities Include:

• Provide IT support and troubleshooting for business clients.
• Set up and manage networks, including Wi-Fi and routers.
• Handle computer maintenance and address hardware/software issues.
• Resolve printer and peripheral device problems.
• Use a ticketing system to track and resolve client issues efficiently.
• Deliver excellent customer service and ensure client satisfaction.

Ideal Qualifications:

• Basic IT knowledge, including network troubleshooting, Wi-Fi setup, and device maintenance.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.
• Prior experience in IT support is preferred but not required.
• Enthusiasm for technology and a willingness to learn and grow.

What's Offered:

• Full-time position with a competitive salary.
• A supportive and collaborative work environment.
• Schedule: Monday-Thursday, 9 AM-5 PM, Friday, 9 AM-1 PM.
• Opportunity for long-term growth within the company.

This role is ideal for individuals passionate about technology and eager to provide top-notch support to clients. Apply today to start your journey in IT! Salary: $55k - $60k/Year To apply, please send your resume to [email protected]