IT Support - TEKsystems : Job Details

Description:Our client, a global technology leader is looking to bring on an IT Analyst/Desktop Support Technician. The role is open in Keen, New Hampshire (there is flexibility around this). This person will report to their IT Manager, who will be on site helping with training and development. The company is open to a mid or senior level experienced person, as they understand the talent pool is limited in the area. The position requires in-person user support on site and the preferred technical skills include active directory, server management, hardware support/troubleshooting, and understanding of business processes in a manufacturing and corporate IT environment.Top Skills' Details1. Hardware troubleshooting and network equipment support (laptops, desktops, printers, workstations, etc.)2. Software troubleshooting support: Windows OS, Active Directory, LAN/WAN and networking, IT system databases, VMware, server support.3. Customer service and overall rapport is 60% of the job needs.Additional Skills & Qualifications:1. Server management- The position requires 100% in-person user support on site, so server management is a crucial aspect of the role.2. Degree- Computer Science Degree or Coding Bootcamp preferred but not necessary. Open to a business degree as well.3. Coding knowledge or experience4. Manufacturing work environment experience5. Vendor management6. ITIL certificationThe role will involve providing in-person user support and customer service. Communication & customer service attitude is extremely important to them.Benefits:+ Medical, dental & vision+ Critical Illness, Accident, and Hospital+ 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available+ Life Insurance (Voluntary Life & AD&D for the employee and dependents)+ Short and long-term disability+ Health Spending Account (HSA)+ Transportation benefits+ Employee Assistance Program+ Time Off/Leave (PTO, Vacation or Sick Leave)About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.