IT Support Specialist - Culver-Stockton College : Job Details

About Culver-Stockton College:

Culver-Stockton College is a dynamic and student-centered institution located in the heart of the Midwest. With a commitment to providing a transformative educational experience, we prepare our students for success both in their careers and as responsible citizens in a global society.

Position Description: Culver-Stockton College is seeking a full-time Information Technology

Support Specialist responsible for providing support to the campus Learning Management System

(LMS) and other IT services, including troubleshooting, training, and helpdesk management. This

role involves maintaining the Jenzabar enterprise system, assisting with hardware and software for

both PC and Macintosh systems, and ensuring smooth operation of classroom technology. The

Specialist collaborates with faculty and staff to enhance course development and oversees training

sessions. Strong communication skills, a focus on confidentiality, and the ability to work

independently are essential for success in this fast-paced environment.

Responsibilities:

* Provide support and maintenance for the Jenzabar enterprise system, including

configuration and database management.

* Manage all systems interfacing with the main Jenzabar system.

* Offer PC and Macintosh hardware and software support.

* Provide classroom and Learning Management System (LMS) support, including

training and troubleshooting for faculty, staff, and students.

* Collaborate with the Dean of Graduate and Professional Studies, Director of

Instructional Technology, and IT Operations to plan and coordinate full training

sessions.

* Support course development to ensure alignment with best practices.

* Assist in managing standardized course evaluations and reports for divisions and

instructors.

* Collaborate with Student Life to manage Campus Groups' Wildcats Connect app and

website.

* Lead IT Helpdesk operations and provide technical support.

* Perform other duties as assigned.

* Maintain confidentiality of all departmental and institutional information in

compliance with the Privacy Act and institutional policies.

* Ability to work tactfully with faculty, staff, students, and the community.

* Familiarity with administrative policies and procedures.

* Willingness to seek out and incorporate new methods and principles.

* Ability to work independently and collaboratively in a team environment with

professional, courteous communication skills.

Qualifications:

* Bachelor's or Associate Degree in a technology discipline or computer-related field

with experience in Information Technology preferred.

* Experience with Microsoft Office required.

What We Offer:

Competitive salary and benefits package including medical, dental, vision, life insurance,

retirement matching, tuition remission/exchange and much more.

A supportive and collaborative work environment.

How to Apply:

Interested candidates should submit the following application materials to Culver-Stockton

College, Human Resources, One College Hill, Canton, MO 63435. Electronic submissions to

[email protected] are highly encouraged!

Culver-Stockton College is an equal opportunity employer and welcomes candidates from all

backgrounds to apply. We are committed to creating a diverse and inclusive workplace.

Join us at Culver-Stockton College and make a difference in the lives of our students while

advancing your career!

10/10/2024